The Five W’s of a Leak

March 19th, 2008 — Roofing Contractor Info

Is this really a roof leak?Leaks can be elusive. Every good Roofer knows that. After all, that is what the Customer is paying you for. How frustrating for the Roofer to hear “it’s leaking again, in the same spot”.

Knowledge is key and the Customer has most, but not all, of the answers you need. It is the Roofer’s job to get those answers and apply their knowledge, skill and experience to solve a pesky leak.

A good Roofer will ask:

Who saw the leak?
Where did it leak?
What did they see?
When did it leak?

The fifth and final “W”? The question the Roofer answers and gets paid for:

Why did it leak?

Of course, fixing the leak is another subject!

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This entry was posted on Wednesday, March 19th, 2008 at 5:57 pm and is filed under Roofing Contractor Info. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.


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1 Comment so far

  1. Mike Hess on March 21, 2008 9:03 am

    Very nice post. You’re doing a great job, wonderful!

    Mike

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